Frequently Asked Questions
Everything you need to know about Tikkers kids' watches and your order.
What age range are Tikkers watches designed for?
Tikkers watches are specifically designed for children and young teens, typically ranging from ages 3 to 14. We offer a variety of styles from 'Time Teachers' for early learners to trendy digital styles for older kids.
Are Tikkers watches water-resistant?
Most Tikkers watches have a water resistance rating of 3ATM, meaning they are splash-proof and can withstand rain or hand washing. However, they should not be submerged in water or worn while swimming or showering.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email so you can monitor your delivery's progress.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the watch in its original, unworn condition and packaging for a full refund or exchange.
Do Tikkers watches come with a warranty?
Yes, all Tikkers watches come with a 12-month manufacturer's warranty from the date of purchase. This covers any defects in materials or workmanship under normal use.
How do I set the time on a Tikkers Time Teacher watch?
To set the time, gently pull the crown (the small dial on the side) out to the first position, turn it until the hands show the correct time, and then push the crown back in firmly to restart the movement.